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Forum Discussion

skyward1's avatar
skyward1
Apprentice
Feb 09, 2020

RBR850 magenta light

Hello, I have the Orbi RBK852 (RBR850 router + RBS850 satellite) system with Firmware v3.2.9.2_1.2.4. I have been getting a solid magenta light on the router, but do not seem to have any issues wit...
KMDonlon's avatar
KMDonlon
Virtuoso
Feb 17, 2020
Re-installed V3.2.9.2_1.2.4 and it works again, did not do a factory reset. May try from scratch when I have more time.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 17, 2020

ok. :smileywink:

  • KMDonlon's avatar
    KMDonlon
    Virtuoso
    Feb 19, 2020
    Tried it after setting up from scratch, same issue of service unreachable showing on just the router, I'll just stick with V3.2.9.2_1.2.4 for now and wait for the official firmware update from Netgear.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 19, 2020

    Ok No problem. The Pink LED problem isn't a show stopper anyways. 

     

     

  • KMDonlon's avatar
    KMDonlon
    Virtuoso
    Feb 19, 2020
    Agreed, just odd that's all.... would like to figure out why it is happening but I am unable to think of anything else to try ;)
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 19, 2020

    Not sure. I've asked NG to see if they can post some beta FW for users to try. Will see. You can load the v10 and try it out for a while. Even if the FW update check doesn't work, this would probably be resolve in the next official. Or just keep what ya got loaded for now. 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 19, 2020

    Hi KMDonlon

     

    Our support team is looking into this and would like to work with you.  I will send you a private message requesting for more information.

     

    Regards,
    Blanca
    Community Team

  • KMDonlon's avatar
    KMDonlon
    Virtuoso
    Feb 19, 2020
    Responded 👍