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Forum Discussion
gwbaker
Dec 12, 2020Guide
RBR850 MANY devices missing from attached devices.
I have just noticed that MANY of my attached devices are not showing in the router menu pages. In either the basic or advance menu the attached devices show 11 devices. When I use a port scanning p...
- Dec 18, 2020
Well, 5 days later and I will call this issue fixed.
Moving the RBR to the other end of the basement (was 8 feet away from one of the RBS) has solved my issue. I just don't understand how this would cause the issue. I get that them being to close together could cause client issues, but everything was still connecting. It just was not listed in the attached devices page. Any insight as to why? Not that I need to know, but I would enjoy knowing.
Thanks again for all the help!!!!!!!!!!!!!!!!!
Mstrbig
Dec 12, 2020Master
If the firmware was just updated, it may take 24 hours for the system to stablize.
Try rebooting the router and see if it shows devices correctly.
gwbaker
Dec 12, 2020Guide
Unfortunately no, that did not do the trick. I noticed this issue 4 days ago and it has been like this ever since. I have rebooted a number of times and I did so again for good measure.
No change....
- MstrbigDec 12, 2020Master
Are the devices that are missing connected to the router or satellites? If satellites, try resetting the satellites and repairing, one at a time. Also make sure he satellites got updated to the new firmware as well.
- FURRYe38Dec 12, 2020Guru - Experienced User
BE sure when a FW update is performed, power OFF the RBR and RSS for 30 seconds then back on with the RBR first and let it some to ready, then power ON the RBS...
- gwbakerDec 12, 2020Guide
Some good news to report.... Some odd and bad?
So, pulling the power cords on each and rebooting one at a time solved the issue of the missing devices showing in the attached devices menu. Presently 40 devices showing and that is about right.
BUT, the firmware update is kinda weird. The RBR850 was showing firmware V3.2.16.22 since I updated it last week and the problems originally began. Oddly each time I checked the firmware page the firmware version of both RBS850's would not display. After the pulling the power cords and checking the firmware page again, the RBR850 showed firmware V3.2.16.22. Both RBS850's showed V3.2.16.6. When checking for new firmware only ONE of the RBS's showed an update and updated to V3.2.16.22. The other is stuck on V3.2.16.6 and when I check for new firmware, the page reports "No New Firmware Available" even though one satellite is on the newer firmware and the other is on the older firmware.
What to do with that???