NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR850 MANY devices missing from attached devices.
I have just noticed that MANY of my attached devices are not showing in the router menu pages. In either the basic or advance menu the attached devices show 11 devices. When I use a port scanning p...
Well, 5 days later and I will call this issue fixed.
Moving the RBR to the other end of the basement (was 8 feet away from one of the RBS) has solved my issue. I just don't understand how this would cause the issue. I get that them being to close together could cause client issues, but everything was still connecting. It just was not listed in the attached devices page. Any insight as to why? Not that I need to know, but I would enjoy knowing.
Thanks again for all the help!!!!!!!!!!!!!!!!!
BE sure when a FW update is performed, power OFF the RBR and RSS for 30 seconds then back on with the RBR first and let it some to ready, then power ON the RBS...
Some good news to report.... Some odd and bad?
So, pulling the power cords on each and rebooting one at a time solved the issue of the missing devices showing in the attached devices menu. Presently 40 devices showing and that is about right.
BUT, the firmware update is kinda weird. The RBR850 was showing firmware V3.2.16.22 since I updated it last week and the problems originally began. Oddly each time I checked the firmware page the firmware version of both RBS850's would not display. After the pulling the power cords and checking the firmware page again, the RBR850 showed firmware V3.2.16.22. Both RBS850's showed V3.2.16.6. When checking for new firmware only ONE of the RBS's showed an update and updated to V3.2.16.22. The other is stuck on V3.2.16.6 and when I check for new firmware, the page reports "No New Firmware Available" even though one satellite is on the newer firmware and the other is on the older firmware.
What to do with that???
Okay, I forced a manual update to the second satellite and it now has the newer firmware.
Now just crossing my fingers that my wemo switches start cooperating more with Orbi.
Try resetting the satellite that is not updating and unplug the satellite that is updated. Then take the satellite that needs updating and bring it in the same room as the router, turn it on and let it setup and sync and then check for updates again for the satellite.
You need to manually update the RBS using the RBS web page to send the FW file.
Hopefully you'll be ok now...
Welp, that did not last. 24 hours later and half of the devices have disappeared from the attached devices menu again. I really hope this is a firmware issue and not defective devices. How hard is it to convince Netgear that I need a replacement if in fact I do? Over the years I have learned when there is someone/something else that can be blamed, tech comapnies tend to do that and you just have to throw your stuff away and take the hit to the wallet. This will be a significant hit if that turns out to be the case. (more info in next post).
