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Forum Discussion
RBR850 Nest camera disconnections
Hi Any ideas as to why my nest cameras keep disconnecting constantly? I have 2 outdoor ones and two indoor plus a Hello. I tried the settings suggested elsewhere in the forum but no luck. I also ...
michaelm8718 wrote:
Any ideas as to why my nest cameras keep disconnecting constantly? I have 2 outdoor ones and two indoor plus a Hello.
...
I live in then UK so house is not that massive...only about 1400 sq ft.
Are you sure your Nest outdoor cameras are connected at 5Ghz? This article says that 5Ghz is only supported by outdoor cameras in US/Mexico: https://support.google.com/googlenest/answer/9246544?hl=en
If your Nest outdoor cameras are disconnecting via 2.4Ghz, then another thing to try is disable AX mode for 2.4Ghz only. I am using WPA2-PSK [AES], not the TKIP+AES security, with my 10 Nest cameras (5 outdoor + 5 indoor) and do not have disconnection issues with my RBR850.
- Mikey94025
You might be into something as I noticed the same. The 2 outdoors cameras are only connected to the 2.4GHz. The regular indoor cameras are connected to 5GHZ
I am using the same security protocol as you.
Will try and let you all know.- Mikey94025
As soon as I made that change my driveway camera dropped offline. My back garden one says it is wired which it certainly is not.
The driveway one syncs to the Kitchen router for some reason despite the fact the living room sat is next to it.
I am beginning to think maybe Arlo is the best option and the Pro3 are reduced. I had the Pro2 in Charlotte on a house three times as big and they never disconnected. Had plenty of delay in the footage but at least they worked. It's not like I am protecting the queen's jewellery or something!!
michaelm8718 wrote:
Mikey94025
As soon as I made that change my driveway camera dropped offline. My back garden one says it is wired which it certainly is not.
The driveway one syncs to the Kitchen router for some reason despite the fact the living room sat is next to it.
I am beginning to think maybe Arlo is the best option and the Pro3 are reduced. I had the Pro2 in Charlotte on a house three times as big and they never disconnected. Had plenty of delay in the footage but at least they worked. It's not like I am protecting the queen's jewellery or something!!Besides disabling AX mode for 2.4Ghz only, also set CTS/RTS Threshold for both bands to 2347. I run my RBR850 with these settings with my Nest and Arlo cameras (I have both systems, run both Arlo Pro 2 and Pro 3 cameras).
One problem with Arlo is that all cameras connect to the one Arlo base, whereas with your Orbi mesh router you can place satellites to maximize reception. I have to position my Arlo base awkwardly so both front and rear cameras have good connectivity. I even run a second Arlo base (from an older Arlo 2 system) because my garage camera still has connectivity issues to the other base.
This is for the RBR850 but this model does not appear in the Model menu above.
I found that the Nest Hello doorbell stayed connected when I used the Guest Wireless Network with NO security. Anytime I enbabled any of the current and antiquated WPA security modes the Nest doorbell would go offline.