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Forum Discussion
RBR850 Nest camera disconnections
Hi Any ideas as to why my nest cameras keep disconnecting constantly? I have 2 outdoor ones and two indoor plus a Hello. I tried the settings suggested elsewhere in the forum but no luck. I also ...
michaelm8718 wrote:
Any ideas as to why my nest cameras keep disconnecting constantly? I have 2 outdoor ones and two indoor plus a Hello.
...
I live in then UK so house is not that massive...only about 1400 sq ft.
Are you sure your Nest outdoor cameras are connected at 5Ghz? This article says that 5Ghz is only supported by outdoor cameras in US/Mexico: https://support.google.com/googlenest/answer/9246544?hl=en
If your Nest outdoor cameras are disconnecting via 2.4Ghz, then another thing to try is disable AX mode for 2.4Ghz only. I am using WPA2-PSK [AES], not the TKIP+AES security, with my 10 Nest cameras (5 outdoor + 5 indoor) and do not have disconnection issues with my RBR850.
This is for the RBR850 but this model does not appear in the Model menu above.
I found that the Nest Hello doorbell stayed connected when I used the Guest Wireless Network with NO security. Anytime I enbabled any of the current and antiquated WPA security modes the Nest doorbell would go offline.