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Forum Discussion
RBR850 no longer recognizing Apple HomePod Mini
Hi folks, hope someone here can help... After a reboot of my router and satellite (RBR/RBS850 - not sure if it was after a firmware update or just one of my random reboots) one of my four Apple H...
What Firmware version is currently loaded?
V4.6.9.11_2.3.5
Has the OS on the Apple devices been updated recently?
yes, it is running the most recent firmware.
How is the wifi settings configured on the RBR?
I'm running it in AP Mode...is that what you're asking?
What is the size of your home? Sq Ft?
2300 sq. ft.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
~47 feet
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4 is set on Auto and 5 is set on 48.
What the pod working before the OS update?
How many RBS are deployed? One or two?
What is the brand and model of the host router that the Orbi system is connected too?
The HomePod was having the same issue rejoining the network before the OS update. I was hoping the new OS would fix the issue but id did not. There is only one RBS in my setup. The host router is a C3000Z.
What security mode do you have set on the RBR for WiFi? Does WPA2 and TPIK change anything?
The pod won't connect to the RBR if you turn OFF the RBS?
You can try a FW update to see if this might help:
I have to use WPA2-PSK [AES] or some of my 2.4Ghz devices won't connect at all. I have not tried disconnecting the RBS and just tried to connect the HomePod to the RBR.