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bingbongbello's avatar
bingbongbello
Aspirant
Apr 25, 2022
Solved

RBR850 not getting 2.5gbps

I upgraded to 2.5gbps and am maxing out at gigabit, tested on rbr850 through orbi app, wired directly to modem. all cabling is cat6. can confirm modem is getting 2.5gbps or thereabouts. any ideas?
  • bingbongbello's avatar
    bingbongbello
    Apr 25, 2022

    fixed! bell technician had ethernet plugged into LAN port in back of modem - there's a 10gpbs port. tried that and orbi is up to 2.5. 

     

    thanks for trying to help!!!

bingbongbello's avatar
bingbongbello
Aspirant
Apr 25, 2022

FW: 4.6.3.16_2.0.51

 

Connected to a Home Hub 4000 aka Sagemcom 5689.

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 25, 2022

What's the connection rate show on the Connection Status for the WAN port on the RBRs web page under Advanced Tab? 

  • bingbongbello's avatar
    bingbongbello
    Aspirant
    Apr 25, 2022

    fixed! bell technician had ethernet plugged into LAN port in back of modem - there's a 10gpbs port. tried that and orbi is up to 2.5. 

     

    thanks for trying to help!!!