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Dexter68's avatar
Dexter68
Tutor
May 04, 2022
Solved

RBR850 not reachable after Firmware 4.6.8.2 upgrade attempt

Hi there,   I have an RBR850 set in AP mode and connected to 3 satellites. The Orbi Router (AP) and my entire network receives their addresses from my main VPN router.   My setup was working quit...
  • Dexter68's avatar
    Dexter68
    May 15, 2022

    Just to report that a Factory reset did the trick.  

     

    1. Held the reset button for 15 sec as indicated by others
    2. Connected a laptop directly to a LAN port
    3. Went into Orbilogin.com thought the browser
    4. Followed the setup wizard, set the wireless credentials as per my original setup
    5. Since this is not my primary router, went and set it up in AP mode
    6. Verified DHCP assignments were being done by my primary router
    7. Checked that my wireless devices were connected and opened the Orbi app in my phone
    8. Re-synched my satellites and checked in the web browser their status, one by one, close to the RBR unit
    9. Placed the satellites in their final positions
    10. Checked everything went up and connected through the house
    11. Made a backup of the setup
    12. Disconnected the wired laptop and went back in wireless
    13. All good but it took time!

    Thanks to FURRYe38  and others for your help

Dexter68's avatar
Dexter68
Tutor
May 05, 2022
Thanks Fury,
I didn’t do these steps while upgrading the router. I will complete them and report back.

R/Dexter
Dexter68's avatar
Dexter68
Tutor
May 07, 2022

Hi, I tried the first approach as suggested with no result. I will proceed with a Factory reset as soon as I get some time.

 

thanks again for the recommendations.

  • Dexter68's avatar
    Dexter68
    Tutor
    May 15, 2022

    Just to report that a Factory reset did the trick.  

     

    1. Held the reset button for 15 sec as indicated by others
    2. Connected a laptop directly to a LAN port
    3. Went into Orbilogin.com thought the browser
    4. Followed the setup wizard, set the wireless credentials as per my original setup
    5. Since this is not my primary router, went and set it up in AP mode
    6. Verified DHCP assignments were being done by my primary router
    7. Checked that my wireless devices were connected and opened the Orbi app in my phone
    8. Re-synched my satellites and checked in the web browser their status, one by one, close to the RBR unit
    9. Placed the satellites in their final positions
    10. Checked everything went up and connected through the house
    11. Made a backup of the setup
    12. Disconnected the wired laptop and went back in wireless
    13. All good but it took time!

    Thanks to FURRYe38  and others for your help