NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
socc3rpr0
Feb 23, 2021Tutor
RBR850 Occasionnaly Loss of Internet When Switching Floors
My cable provider is Xfinity and my internet comes through coax. My modem/router is a Netgear AC1600 which has the router mode turned off so it should only be acting as a modem. I bought the Netgear ...
FURRYe38
Feb 23, 2021Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Set CTS to 2347. Save settings and reboot the router and satellite(s).
- FURRYe38Feb 23, 2021Guru - Experienced User
I see you have Armor disabled.
Try setting manual channel 40 on 5Ghz...
- socc3rpr0Feb 24, 2021Tutor
The house is 2500 sq ft. I do have the 2.4GHz/5GHz set to a manaul channels that aren't being used around my area(I used the netgear wifi analytics app for this). My satellites are > 30 ft away from each other and the router.
- Armor is disabled since Day 1 of purchase
- Set 20/40Mhz Coexistence to 40Mhz only -- what does this do?
- Set Short preamble instead of Long preamble modes -- what does this do?
- Set CTS to 2347 -- what does this do?
Could you point me or give me a breaf explaination of what the above settings will do or point me to where I can read on these settings?
- FURRYe38Feb 24, 2021Guru - Experienced User
You might try setting the RBS a tad bit closer to see.
ALso maybe a client hardware issue as there maybe some lose at the client side when roaming and these devices don't re-connect well.
socc3rpr0 wrote:The house is 2500 sq ft. I do have the 2.4GHz/5GHz set to a manaul channels that aren't being used around my area(I used the netgear wifi analytics app for this). My satellites are > 30 ft away from each other and the router.
- Armor is disabled since Day 1 of purchase
- Set 20/40Mhz Coexistence to 40Mhz only -- what does this do? http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you?start=1
- Set Short preamble instead of Long preamble modes -- what does this do? https://www.speedguide.net/faq/what-is-preamble-type-when-do-i-need-to-change-it-300
- Set CTS to 2347 -- what does this do? https://en.wikipedia.org/wiki/IEEE_802.11_RTS/CTS
Could you point me or give me a breaf explaination of what the above settings will do or point me to where I can read on these settings?