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Forum Discussion
dhenderz
Nov 23, 2021Initiate
RBR850 Offline Every24hrs
Hello, hope someone can help. I have an Orbi RBR850 which has been working flawlessly for over a year now. We also have two satellites in the house, but they are not the source of the issue. For the ...
plemans
Nov 23, 2021Guru - Experienced User
What modem is it connected to?
When it goes offline, do devices say "connected, no internet", does the wifi stop broadcasting entirely, are you able to access the router via its ip address, what exactly happens?
- dhenderzNov 23, 2021Initiate
It is connected to the Xfinity modem. Devices indicate 'connected, no internet'. I have not tried to access the Orbi via the app or web, but will try that this evening when it does offline again.
- plemansNov 23, 2021Guru - Experienced User
Do try to access it. Trying to see if its the router thats actually having an issue or just its connection to the isp.
What xfinity modem is it?