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Forum Discussion
Orbi_in_Orbit
Feb 02, 2022Tutor
RBR850 on 4.6.7.5 firmware wifi download isssue
i have a RBR850 on 4.6.7.5 firmware with a single satellite. RBR850 has a static IP address and is bridged by the ISP. I recently upgraded bandwidth to a 1 Gbps down and 500 Mbps up package. If i ...
Orbi_in_Orbit
Feb 05, 2022Tutor
The ISP modem is an Arris nVG448BQ. I'm testing on multiple devices Windows 10 and 11. Windows 11 is definitely slower.
The Windows 10 device (Dell with KillerAX 1650 or realtek ethernet) and i can get decent throughput on wired connections on both RBR and RBS. Wireless...most i can squeeze out on either is 530 Mbps down and 490 Mbps up. That's after the reset, multiple power downs. There is no interfering wireless....at least in reasonable signal strength. Even cutting out the RBS, I still suffer the same issue. Wired performance is acceptable. Wireless is not. I was expecting the move to 1 Gbps download would be 800-900 Mbps down on wireless. I've also tested with broadcom wireless (N) ...and i get about the same speed as i do on an AX enabled wireless.
FURRYe38
Feb 05, 2022Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Might try option #2 first...
Might ask the ISP if this router can be removed and use the RBR as your main host router as well.
- Orbi_in_OrbitFeb 05, 2022Tutor
Hi.
There isn't a double NAT. Router is configured with a static IP address and port 1 on modem is bridged. Like I said....close to full bandwidth internally as on wired.... wireless just blows. A wireless N device gets the same throughput as a wireless AX device.
- FURRYe38Feb 05, 2022Guru - Experienced User
Need to check the connection rates seen on each wireless devices while connected at the RBR. Turn OFF the RBS so your devices are not connecting to them for now. Check the Mfrs support for supported maximum connection rates for there products. If there AC or AX supporting on 5Ghz, they should be connecting at 1300Mbps at least and may see 2400Mpbs on AX. Even at 1300Mpbs, speeds usually seen on the down will be around 700Mpbs. 2400Mpbs, you should be seeing near 900Mpbs or over. Again depending upon antenna MIMO configuration, 2x2 is ok however is usually limited to lower speeds and generally won't see anything near 900Mpbs. 4x4 antenna configurations you should need 900Mpbs and over if all is working right.
Distance and building materials will be another factor and speeds even at 4x4 connection rates will fall off some.
Just sitting here with my Mac Book Pro AC from my RBR9 series at a distance, its getting around 300 to high 300s however it's connected rate is only 400something. At close range it connects at 1300Mpbs which is it's max rate.
- Orbi_in_OrbitFeb 06, 2022Tutor
I've already done that test. I'm sitting 6 feet in front of the satellite, i know I'm connected to it. 464 Mbps down and 497 Mbps up. Rarely it will go over 500 Mbps. Since i'm testing with multiple AX devices and they all exhibit the same issue, I'm doubtful this is client side at this point. If I have the router only running.... same experience. Thanks for your help...but I'll be shopping for a new solution.
- FURRYe38Feb 06, 2022Guru - Experienced User
Good Luck.