NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR850 ORBI blocking iPhone apps internet traffic?
Hello, I was just wondering how my Orbi RBR850 router could be blocking some apps on my iPhone, without Armor activated and no specific site or service blocking rules active in the advanced security...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is IPv6 enabled on the RBR?
If you have had Armor enabled, yes theres talk of after it's disabled, there is lingering code still running on it. One can try to power OFF the RBR for 30 seconds then back ON after disabling Armor. If not, yes, a factory reset will be needed and setup from scratch and this time do not enable Armor.
I don't run Armor so one reason why I haven't seen this on my 12 Max iPhone.
Lets not presume this is a DNS issue just yet. The user has not responded back with additional feedback either. I don't see any issues on my iphone with my Orbi AX system, never have to date.
They are reporting the exact symptoms we see on mobiles and IPv4 devices in our house on the same exact version of Orbis.
It's almost guaranteed to be the same DNS issues that so many people are experiencing.
Lets not assume anything until there is more feedback from the poster. It's been several days since they first posted and they haven't been online since. So other there still working with it or they may have resolved it. We don't know so let them respond first. Most of the DNS problems seen on Orbi AX have been mostly reported in browsers, not in mobile devices.
Yes, because the browsers show an error message. Mobile devices don't tell you anything, the app just doesn't work and people don't realize it's the wifi, much less a DNS issue on the wifi. They think because their phone is on wifi and other apps are working that it's an issue with the phone or app or just don't know it's a problem at all.
Maybe, I think we'd see more posts about mobile devices being effected more if they were really seeing this problem on the phones. Sure is a mixed bag though. I agree, NG needs to fix it. Just FYI, it took NG about 1 year to fix the NAT Filter bug I found. And with all this COVID stuff happening, who knows how much that has impacted developement and testing.