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njsteblay's avatar
njsteblay
Tutor
Apr 12, 2020
Solved

RBR850 ORBI Wifi 6 - Cannot connect to some devices - solved

I just bought the RBR850 Orbi Wifi 6 with one satellite.  I've been having problems connecting my Amazon Firecube and an Insignia Google Home Clock.  After disabling the AX capability in Basic/Wirele...
  • FURRYe38's avatar
    FURRYe38
    Apr 13, 2020

    Good to hear. Please mark your thread and solved. 

    Enjoy. 

Mikey94025's avatar
Mikey94025
Hero
Apr 12, 2020

Thank you for these workaround suggestions.  I also noticed some random home devices that connect via 2.4Ghz having difficultly connecting to my new Orbi AX (RBR850) wireless whereas they connected fine with my old Orbi (RBR50).  Even setting up the Guest network on the AX with TKIP/AES didn't make it compatible.  I didn't try disabling AX mode.

 

I don't want to disable AX mode since that was the point of the new Orbi AX.  Therefore I'm currently running my old Orbi as a wireless AP chained to the new Orbi AX and it serve's as my home's guest network.