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Forum Discussion
RBR850 problem with Satellite connection to Router dropping
I have been using RBR850 and 1 Satellite for past 14 months with no issues. in the past few weeks the Satellite keeps dropping connection with router for no reason. I rebooted, resynched and Satellit...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Might give this a try:
House is 3000Sq Ft and the satellite is just under 30 ft from the router - there is a solid block wall between the router and Satellite, but what is not making sense to the dropped connection is that any time I check there is a Blue ligh showing on the Satellite thus confirming there is a good signal to the router.
on the channels I have tried a few but what seemed to help a bit is channel 11 doe 2,4Ghz and I used 44, will try 48 and see if that makes a difference. I do not have any WiFi neighbour interferences at all.
Thanks for your reply - I will also try to do a factory reset but will do that tomorrow
The front BLUE LED should turn OFF after a few minutes after the RBS is synced or powered UP and online.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
agreed, yes it does that but when the Satellite loses connection when i check the Blue light os lit on the Satellite - strange that why i feel its software issue rather than a distance / interference problem.