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Forum Discussion

alternet's avatar
alternet
Tutor
Mar 07, 2023

RBR850, RBS850, 2x RBS350 "Out of sync" & default "password"!!!

Hi all,   I got RBR850 with RBS850 ....for a while everything worked well. After a while I had to add some more coverage to my system and got 2 additional satellites RBS350 (following compatibility...
iyang's avatar
iyang
NETGEAR Expert
Mar 15, 2023

Hi alternet ,

 

Can you try to click "Advanced" --> "Firmware upgrade" page, and click "check" button?

 

You may see a new FW version, and suggest to upgrade RBS350 new FW.

 

 

Thanks.  

alternet's avatar
alternet
Tutor
Mar 15, 2023

Tried from RBR:

...and from the RBS end it is not possible since only manual upgrade is possible:

 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 15, 2023

    Try sending the RBS FW file to the RBS web page? 

    • alternet's avatar
      alternet
      Tutor
      Mar 15, 2023
      FURRYe38 wrote:

      Try sending the RBS FW file to the RBS web page? 

      Yes. This was the only way to upgrade the FW.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 15, 2023

      Wondering if there is a FW issue being with FW on the 8 series is at v4.6.x and the RBS350 series is at v4.4x and .4.x not working with the v.6.x FW? 

       

      Stra_q Straq iyang KevinLiT 

      • alternet's avatar
        alternet
        Tutor
        Mar 15, 2023
        FURRYe38 wrote:

        Wondering if there is a FW issue being with FW on the 8 series is at v4.6.x and the RBS350 series is at v4.4x and .4.x not working with the v.6.x FW? 

         

        No an idea where the problem is. Just please be also informed that the RBR does not recognize the RBS350 series properly (see the details):

         

    • alternet's avatar
      alternet
      Tutor
      Mar 16, 2023
      iyang wrote:

       

      Can you try to download RBS350 FW v4.6.14.3 via https://www.netgear.com/support/product/rbk653#download ?

       

      Hi iyang,

       

      I have done it on both RBS350:

       

      It seems it worked partially .... only for one RBS. 

      BTW: the upgrade procedure was exactly the same for both RBS. And the status of RBS 2 changed immediately after the upgrade ended, and the status of RBS 3 is out of sync since upgrade and when I am logging on it it shows "Your WIFI Orbi Satellite connection is up and running."

      Now I am going to observe the other one and will let you know soon. 

      Just for your information - all is up to date:

      The more I see the less I understand 😞

       

       

       

       

      • alternet's avatar
        alternet
        Tutor
        Mar 16, 2023

        One more thing (after restarting both RBS):

        the admin password of RBS 2 (10.0.0.11) changed to the same as set on RBR - this is the RBS reported by RBR as Out of Sync!!!!

        The admin password of RBS 3 (10.0.0.12) remains as the default (password)!!! - this is the one reported as Status GOOD by RBR!!!

        As mentioned: the more I see the less I understand!!!!