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Forum Discussion

alternet's avatar
alternet
Tutor
Mar 07, 2023

RBR850, RBS850, 2x RBS350 "Out of sync" & default "password"!!!

Hi all,   I got RBR850 with RBS850 ....for a while everything worked well. After a while I had to add some more coverage to my system and got 2 additional satellites RBS350 (following compatibility...
alternet's avatar
alternet
Tutor
Mar 15, 2023

Tried from RBR:

...and from the RBS end it is not possible since only manual upgrade is possible:

 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 15, 2023

Try sending the RBS FW file to the RBS web page? 

  • alternet's avatar
    alternet
    Tutor
    Mar 15, 2023
    FURRYe38 wrote:

    Try sending the RBS FW file to the RBS web page? 

    Yes. This was the only way to upgrade the FW.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 15, 2023

    Wondering if there is a FW issue being with FW on the 8 series is at v4.6.x and the RBS350 series is at v4.4x and .4.x not working with the v.6.x FW? 

     

    Stra_q Straq iyang KevinLiT 

    • alternet's avatar
      alternet
      Tutor
      Mar 15, 2023
      FURRYe38 wrote:

      Wondering if there is a FW issue being with FW on the 8 series is at v4.6.x and the RBS350 series is at v4.4x and .4.x not working with the v.6.x FW? 

       

      No an idea where the problem is. Just please be also informed that the RBR does not recognize the RBS350 series properly (see the details):

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 15, 2023

        Ya maybe a Auto Update service issue or since the RBS350 isn't correctly synced, this would be a result for this area. 

        NG will need to look in to this. 
        Open a support ticket if you haven't already.