NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
skyward1
Mar 26, 2020Apprentice
RBR850 Requires Daily Reboot to Get Normal Connection Speeds
Hello NG Community, I have the RBK852 system (RBR850 router and RBS850 satellite), running v3.2.10.11_1.2.12, and have recently experienced extremely slow connection speeds. My Internet connection ...
- Apr 27, 2020
Hey Furry and all,
Sorry, not WAN. It was a conflict between the router and modem. My modem was (still is) at 192.168.0.1 and my router was at 192.168.1.1. That is where the problem was. I went to 172.16.0.1 for my router, changed all my static IPs to fall under that, and lett DHCP assign the others normally. All is happy!
I will be closing this post as solved, but I actually solved it, so how can I do that?
Thanks annd stay safe!
sky
FURRYe38
Mar 26, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are speeds tested both wired and wireless?
Have you power OFF the ISP modem/ONT for 1 minute then back on?
Has a factory reset and setup from scratch been performed since last update?
- skyward1Mar 26, 2020Apprentice
Hello again Furry!
My modem is an Arris SB8200 with a COmcast gigabit connection. I have not rebooted the modem, only the router; which 'fixes' it for a day.
The speed tests were for a wired connection. LAN was normal. WAN is the problem.
I have not performed a reset and setup from scratch, as all was working just fine thorough the FW fiasco. I went from the 10.1 beta to the 10.11 with no issues.
I really don't want to do a reset and reinstall, as I have a lot more going on to take care of, but if that will be the fix, then I'll suck it up.
Please advise!
Thank you and stay safe!
sky
- FURRYe38Mar 26, 2020Guru - Experienced User
Power OFF the ISP modem and RBR for 1 minute, then back on with the ISP modem and RBR lastly.
A reset maybe needed if you haven't done one yet since last update. v10.11 FW files are now availalbe for download so a freash load would be a good idea as well.- skyward1Mar 27, 2020Apprentice
Hello Furry,
I did the reboot sequence of the modem, router, and satellite. I'll see how that goes in the next day or two.
If there are still issues (and I am sure there will be) and I need to reset the modem and satellite and install new (more hours wasted) and reconfigure fresh, what do you recommend so I can be done with this once and for all? I need to use my system for work and household device use. If I take the system down, I will not be able to do any work and my wife and others in my house will not be able to use their devices. So, I want to get this right if I have to take the system down again, and be done with it.
I am already running the latest FW, but you mentioned it is available for download. What do you mean by that? Am I to downgrade the FW to a previous version for the satellite and router and then upgrade to the latest FW? If I reset, it will dump all of my settings and keep the current FW, so I don't understand why you mentioned the new FW being available.
Anyhow, I have a lot of devices on static IPs, so it will be a mess to redo everything as I believe you will not want me to use my backup file,from what I have seen you telling others about a 'fresh' reset.
If I do need to go with the maximum reset, would you tell me the steps I need to do please?
Thanks for your help and stay safe!
sky