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RBR850 Requires Daily Reboot to Get Normal Connection Speeds
Hello NG Community, I have the RBK852 system (RBR850 router and RBS850 satellite), running v3.2.10.11_1.2.12, and have recently experienced extremely slow connection speeds. My Internet connection ...
Hey Furry and all,
Sorry, not WAN. It was a conflict between the router and modem. My modem was (still is) at 192.168.0.1 and my router was at 192.168.1.1. That is where the problem was. I went to 172.16.0.1 for my router, changed all my static IPs to fall under that, and lett DHCP assign the others normally. All is happy!
I will be closing this post as solved, but I actually solved it, so how can I do that?
Thanks annd stay safe!
sky
Hello again Furry!
My modem is an Arris SB8200 with a COmcast gigabit connection. I have not rebooted the modem, only the router; which 'fixes' it for a day.
The speed tests were for a wired connection. LAN was normal. WAN is the problem.
I have not performed a reset and setup from scratch, as all was working just fine thorough the FW fiasco. I went from the 10.1 beta to the 10.11 with no issues.
I really don't want to do a reset and reinstall, as I have a lot more going on to take care of, but if that will be the fix, then I'll suck it up.
Please advise!
Thank you and stay safe!
sky
Power OFF the ISP modem and RBR for 1 minute, then back on with the ISP modem and RBR lastly.
A reset maybe needed if you haven't done one yet since last update. v10.11 FW files are now availalbe for download so a freash load would be a good idea as well.
Hello Furry,
I did the reboot sequence of the modem, router, and satellite. I'll see how that goes in the next day or two.
If there are still issues (and I am sure there will be) and I need to reset the modem and satellite and install new (more hours wasted) and reconfigure fresh, what do you recommend so I can be done with this once and for all? I need to use my system for work and household device use. If I take the system down, I will not be able to do any work and my wife and others in my house will not be able to use their devices. So, I want to get this right if I have to take the system down again, and be done with it.
I am already running the latest FW, but you mentioned it is available for download. What do you mean by that? Am I to downgrade the FW to a previous version for the satellite and router and then upgrade to the latest FW? If I reset, it will dump all of my settings and keep the current FW, so I don't understand why you mentioned the new FW being available.
Anyhow, I have a lot of devices on static IPs, so it will be a mess to redo everything as I believe you will not want me to use my backup file,from what I have seen you telling others about a 'fresh' reset.
If I do need to go with the maximum reset, would you tell me the steps I need to do please?
Thanks for your help and stay safe!
sky
No change in router connection speed issue. It is a daily occurance. I reboot the router and it works fine until the next day.
Please give me the full instructions to clear this up once and for all. I want to move on with my life and hopefully have the most expensive router in the world be the least of my worries and troubles.
Thank you and stay safe!
sky
I would download the actual RBR v10.11 FW file to your wired PC.
Disconnect the RBR from the ISP modem and turn the ISP modem OFF.
Factory reset the RBR and skip the setup wizard. Use the back button for 15 seconds or the ERASE function from the web page UI.
Manually load the RBR FW file from the unpacked .zip file using your wired PC and a browser. Use IE11, Firefox or Opera.
After it loads and the RBR comes back to ready, do one more factory reset. Use the back button for 15 seconds or the ERASE function from the web page UI.
Power ON the ISP modem.
Connect the RBR to the modem.
Walk thru the setup wizard or you can skip it and setup the RBR yourself. I would skip adding the RBS for now. Give the RBR working alone to see if this happens again.
You might input using different DNS on the RBR to see if this helps any, try quad 1s and 9s or Google DNS or leave it set to automatic. Try out both methods.
Do you have your prior router by chance?
You might need to constact NG support about this if nothing seems to fix this.