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Forum Discussion
airbone42
May 14, 2021Tutor
RBR850 restart several times a day
Since around 2 weeks I have the issue that my RBR850 is rebooting (white pulsing) automatically several times a day which is pretty annoying. Sometimes even several times in an hour. I already insta...
FURRYe38
May 15, 2021Guru - Experienced User
As long as you set up the same SSID name and PW, your wireless devices will connect after a reset.
or you can make a back up configuration before doing the reset then after resetting, load the configuration file. I would be recommended to test the system first before loading the saved configuration from file.
Reason for asking the distance between the RBR and RBS is to check to see if there TOO close. Too close between the RBR and RBS can cause problems, wireless OR wired. 30 feet is NOT too far. Understand the Orbi signals are powerful and cover a good distance. 30 feet is a good staerting point for RBS placelment. Depending upon building materials can impact this or not. Signals between the RBR and RBS have a sweet spot in each home. You'll need to find this.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Good Luck.
airbone42
May 15, 2021Tutor
Seriously, trying a factory reset in a business production environment without resetting the configuration is not a viable option. Of course the devices will reconnect, but we rely on a lot of fixed ip assignments and port forwarding.
I know what the LED signals mean, but that doesn't help me as long as the same issue occurs over and over again. Based on the link the RBR is appliyng a new configuration, which doesn't make any sense if it happens multiple times a day.
- FURRYe38May 15, 2021Guru - Experienced User
Well a reset would need to be tried. Back up configuration files save time after resets.
If not something to contact NG support about for additional help and information. Possible the RBR is faulty.
The Orbi 850 is a home class system. Not really meant for Business environments. Orbi Pro the the line designed for Business environments.
- airbone42May 22, 2021Tutor
Unfortunately, the support can't be contacted as the device is older than 90 days. Kind of ridiculous if you consider the price of the device.
- airbone42May 22, 2021Tutor
vajim wrote:
FURRYe38 wrote:Well a reset would need to be tried. Back up configuration files save time after resets.
If not something to contact NG support about for additional help and information. Possible the RBR is faulty.
The Orbi 850 is a home class system. Not really meant for Business environments. Orbi Pro the the line designed for Business environments.
wrong ....again
This doesn't help me at all here ...