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Forum Discussion
Johngl1
Sep 29, 2020Follower
RBR850 router led light is solid white
My RBR850 router is working fine but the led light is on solid white (the large led light at the bottom of the router). How can I get it to turn off? I've done all I can think of - reboot, power cy...
FURRYe38
Sep 29, 2020Guru - Experienced User
Be sure to visit the Orbi AX forum for additional help and information:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
- motesewedJan 24, 2021Aspirant
I also have a RBR850 router with a solid white light displaying. At first the router has a pulsing white light. I did a hard reset and now it has a solid white light. It seems to be working fine with either situation, but alas it is not supposed to be on. I followed the directions in this thread and when I went to the edit section of the satellite, there was no button to turn the led on and off. I must confess I was confused as to how turning the led on and off on the satellite would impact the light on the router, but thought it was worth a shot. So my router has been operational without a hitch for 28 days with the solid white light. Any other suggestions on how to fix it or where to find the elusive led light on/off switch in the software?
- FURRYe38Jan 24, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Does the front LED turn off when you log into the RBRs web page with a PC and web browser?
motesewed wrote:I also have a RBR850 router with a solid white light displaying. At first the router has a pulsing white light. I did a hard reset and now it has a solid white light. It seems to be working fine with either situation, but alas it is not supposed to be on. I followed the directions in this thread and when I went to the edit section of the satellite, there was no button to turn the led on and off. I must confess I was confused as to how turning the led on and off on the satellite would impact the light on the router, but thought it was worth a shot. So my router has been operational without a hitch for 28 days with the solid white light. Any other suggestions on how to fix it or where to find the elusive led light on/off switch in the software?
- motesewedJan 25, 2021Aspirant
It is fiber optic cable so not sure about the modem as it is not in the house. I have the latest firmware installed and the router had been working flawlessly for two months and just recently started with the lights.
- FURRYe38Jan 25, 2021Guru - Experienced User
I would try to power off the ONT where the fiber comes in then connects to the RBR and see.
Any ONT information would be helpful...