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telabed's avatar
telabed
Aspirant
Jul 14, 2024

RBR850 router no lights after restart

My internet dropped and initially I thought it was an outtage, but then I noticed my network could not be found. I restarted the router but noticed that no led lights were coming on at all. I checked on the two satellites and they both have a solid purple light on but the main router - nothing. I have unplugged it from power and waited a minute and plugged it back in. The little orange DC light on the back of the router comes on but no LED lights in the front. I have the latest firmware installed, namely : 7.2.6.31

Anyone got any idea what is going on or suggestions what to do?

Thanks

4 Replies

  • Swap power supplies from one of the RBS. 

     

    Try pressing the reset button for 15 seconds in back of the RBR then release. 

     

    Try a 30-30-30 reset on the RBR. 

     

    If this all fails to bring the RBR back to life, I would presume the RBR has gone bad. 

    • telabed's avatar
      telabed
      Aspirant
      Thanks, I tried that but unfortunately didn’t work.
      • FURRYe38's avatar
        FURRYe38
        Guru

        Sounds like the RBR went bad. Take a look at eBay, Amazon or shopgoodwill for used replacements. 


  • telabed wrote:
    The little orange DC light on the back of the router comes on but no LED lights in the front.

    The power LED is not supposed to be orange (amber). Page 10 of the User Guide

    https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf 

    This tends to support the idea that the router is kaput. (not working correctly) If holding the reset button for a long time doesn't work, it's time for a replacement.

     

    If family pressure is too great to wait for an eBay delivery, Costco has three packs of TP-Link WiFi6E for $250 "on the shelf".