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Forum Discussion
amostio
Jun 01, 2024Follower
RBR850 Satellite Connection Issue
I have 3 units of RBR850, 1 on each house floor. The ONT and RBR850 are on the ground floor. In a normal working scenario, the 2nd-floor RBR850 Satellite connects to the Ground-Floor RBR Main, ...
FURRYe38
Jun 01, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
No, it's up to client devices to pick and choose where they connect too.