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Forum Discussion
oigoldman
Feb 07, 2022Tutor
RBR850 Satellite Disconnecting Due to Possible DHCP Issues
I have an RBR850 with one hardwired satellite. After running flawlessly for the first year, sometime in the last few months I started having trouble with WiFi devices disconnecting for a few minutes ...
- Feb 23, 2022
The satellite connects directly to the router, without a switch. However, the old cable was CAT 5e. Turns out, it was also from the same roll used for a different run that also caused trouble a while back.
I replaced it with a new CAT 6 run, switched back to the wired backhaul, and everything is running smoothly. It hadn't occurred to me that the cable might be at fault, especially as it had worked for quite some time. Thanks for the helping in tracking this down.
FURRYe38
Feb 07, 2022Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Is the RBS directly connected to the RBR or is there a LAN switch in between?
What CAT# cable are you using? CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Set CTS to 500, 2304 or 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings