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evabee's avatar
evabee
Aspirant
Nov 12, 2024

RBR850 satellite keeps switching between star and daisy chain - dropping out

I recently bought an RBR850 system with two satellites. The systems are set up in a line, like this:

Garage (router)

Satellite A

Satellite B

The way it has been set up, satellite B should chain through satellite A to reach the router; however, it intermittently switches between the two modes. When checking the app, it is chaining, then a couple of minutes later directly connecting to the router and vice versa. Satellite B should not be trying to connect to the router directly - it is too far away for a solid 5G connection.

Every time it switches, it seems, internet drops out for satellite B for 5-10 seconds. It is incredibly annoying, especially when streaming and gaming.

Firmware has not been touched.

Has anybody had experience with this issue and/or found a solution?