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Forum Discussion
milestog
Jan 31, 2020Aspirant
RBR850 Security Flaw - no password required
Typing 192.168.1.1 to access my router does not prompt for a username or password. I do not save or cache passwords. The behaviour is the same on Chrome, IE, Firefox, and Edge. The behaviour is th...
- Feb 22, 2020
RESOLVED
With no help from NG support I have found the problem and the solution.
The two important details are, when the status led is solid white and won't go out, this means the router is still not fully setup. When in this state everything functions as expected and the user will not have any operational or functional issues, including modifying setup within the GUI.
The problems are that the white led status light stays on, and you can acccess the GUI from the WAN and LAN side.
The problem I found is during the setup process using the Orbi app, the last step takes you to a page where NG is trying to sell you added support. Previously I ignored this and closed out the app.
The solution is that you must make a selection, I chose no thanks. Once you make your selection the Orbi flashes the white status light and then the app moves to the next screen which states setup complete. White status light goes out as expected, and you are now prompted with a login pop up when trying to access the GUI using WAN or LAN.
Should someone experience this issue and are unable to resolve, please pm me and I will provide more details to assist you in correcting these two issues.
Can a moderator please mark this discussion as resolved.
Blanca_O
Feb 02, 2020NETGEAR Employee Retired
Hi milestog
May I please know the current firmware version? Have you tried different firmware version?
Hi mrwkbrdr
Please send me a private message with the support case number by clicking on this link
Regards,
Blanca
Community Team
- milestogFeb 18, 2020Aspirant
firmware is V3.2.9.2 I tried the previous firmware as well and it didn't help.
- milestogFeb 18, 2020Aspirant
One person suggested clearing the cache. In my original post I stated the lack of login occurs regardless of new vs existing windows install and regardless of browser type and across all 5 computers I own. That means cache is not the issue but for those troubleshooting note that I also clear the cache also.
- FURRYe38Feb 18, 2020Guru - Experienced User
So I set my RBR850 up in to router mode from AP mode yesterday. Also loaded a sample v3.2.10.1 from this thread to see if anything differed from anything else I had loaded:
After setting it up, I enabled Remote Management for the RBR850 so I could check from work and see if I got a log in popup window or not from work.
Using IE11 today from work and going to the specified WAN IP address and port# for my RBR850, I was presented with loging popup window and after entering in the correct information, I was able to log in. I logged off and tried again to access the RBR and the browser still presented me with a log in pop up window.
Opera was already open as I use Opera mostly. I opened a tab up in Opera and went to the same address. Was presented with a log in pop up window. I logged out and closed the tab and re-opened another tab and accessed the RBR and was again presented with a log in popup.
Didn't clear any caches during testing of either browser...I'll disable the RM feature and then re-test this again from work.
Again, there maybe a bug in the 840 series FW where we are not seeing this on the 850 series.