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t_tr's avatar
t_tr
Aspirant
Nov 18, 2021

RBR850 showing 2 domains out of the box

Just installed RBR850 / (2) RBS850 and seeing 2 IP strings under Attached Devices including 192.168.1.xx and 192.168.2.xx. The router was configured for DHCP. Called Netgear support who suggested cha...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 18, 2021

Please post a screen capture of what your seeing. Use the Choose File button on your next post. 

 

192.168.1.1 is for the main netowrk. 192.168.2.1 is for Guest WiFi Network. 

  • t_tr's avatar
    t_tr
    Aspirant
    Nov 18, 2021

    Unfortunately, I cannot login to do a screen capture.

    • t_tr's avatar
      t_tr
      Aspirant
      Nov 18, 2021

      I was hoping to not have to reset to factory defaults but i dont see a path forward without it. Please let me know if there is an alternative. If not, thanks for taking the time to assist me here. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 18, 2021

      RBRs web page is at 192.168.1.1 unless you have a upstream router infront of it using 192.168.1.1 then the RBR will auto change to 10.0.0.1. 

       

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       

      Do this, disconnect the RBR from the host router or ISP Modem/ONT. 

      Press the reset button in back for 15 seconds then release. 

      With 1 wired PC connected to the RBR, after the front LED pulsates WHITE, with a web browser access 192.168.1.1. 

      • t_tr's avatar
        t_tr
        Aspirant
        Nov 18, 2021

        FURRYe38I followed your instructions and identified a few issues along the way. First is that changing the 5 GHz channel from 48 to 44 causes my router to crash and requires a reset to factory defaults to recover. The other item is that i was previously using similar main and guest account SSID's. For example, bobs-truck and bobs-truck-g. This seems to cause inconsistencies with the guest network showing up as bobs-truck-g AND Netgear-guest, both accepting the same password. Multiple devices saw both until I changed the guest network SSID to something completely different.

         

        Looks like my router is running v4.6.3.16_2.0.51 and no newer firmware appears to be available for download.

        I dont have a modem I can access. My router connects via Cat5e to the fiber from the service provider.