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Forum Discussion
Johns_PDX
Nov 14, 2020Tutor
RBR850 slow WiFi speed
I have Fios 1 gig service but my WiFi speeds often plummet to 2 Mbps or so and for extended periods. I have anOrbi router and two satellites. Typically measuring speed with IPhone 11 within 20 feet of...
FURRYe38
Nov 14, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What wieless device are you using?
What are your wired speed results with a wired PC or laptop?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
- Johns_PDXNov 14, 2020Tutor
Some answers to your questions:
What Firmware version is currently loaded? using v.3.2.16.6
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Arris MVG468MQ connected directly to the ONT via DSL.
What wieless device are you using? Was testing using an iPhone 11. If you're asking about the WIFI system, I have one RBR850 and two RBS850s. Router currently set in AP mode after I had trouble with maintaining speed in Router mode.What are your wired speed results with a wired PC or laptop? My wired speed results are 886 Mbps / 940 Mbps.
What is the size of your home? Sq Ft? 3600 sq. ft.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. 30+ feet.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Have been using auto channel.
Any Wifi Neighbors near by? If so, how many? Very few neighbors and separated by significant distance.Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...
My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111