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Forum Discussion
greazer
Dec 27, 2024Tutor
RBR850 turns pink/magenta every day or so.
I've successfully used my RBR850 router with 2 satellites for just over 4 years. However, for the past 6 months or so, I've been starting to lose internet somewhat randomly every day or two, sometime...
FURRYe38
Jan 01, 2025Guru - Experienced User
Dang.
And this is with v.21 FW loaded?
And a factory reset on the entire system was performed?
Swapped LAN cable between the ONT and RBR? CAT6A STP is recommended.
Ya, running out of ideas here. Can only think maybe the RBR is going bad? One other way to test this would be to test the RBR out a different location with a entirely different ONT or cable modem like at a friends or families place to see if the problem follows.
Or see if you can find another RBR850 to test with. Maybe like Amazon or shopgoodwill.
greazer
Jan 02, 2025Tutor
- Yes, v.21 FW is loaded on the router and 2 satellites.
- No, I haven't performed a factory reset. Been avoiding it as I have a bunch of devices that have static IPs. Though can I backup and restore?
- I have tried multiple cables, several new and CAT6. I haven't check whether they were "CAT6A STP", but somehow I doubt that will help this problem.
Thanks for all your help, I truly appreciate it! But yeah, I'm thinking that it may be time for an upgrade anyway. But maybe I can find a cheap replacement as you point out.
- FURRYe38Jan 02, 2025Guru - Experienced User
Ya if you downgraded from v.31 to v.21, a FR was required after v.21 was applied to the system and setup from scratch.
If you have a v.21 backup file, then ya, you could apply this to be back up and running in minutes.