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Forum Discussion
RBR850: UPnP Portmap Table empty
I have a WD My Cloud Home device connected to the Orbi RBR850 router which started showing as offline recently. Checking orbilogin.net, I see that: 1) WD My Cloud Home continues to appear as an atta...
Ch313 wrote:
I have a WD My Cloud Home device connected to the Orbi RBR850 router which started showing as offline recently.
This is after working correctly for some time?
"offline" when attempting to access it:
- from a device connected to the Orbi LAN? or
- remotely from the Internet?
Yes had been working correctly for some time and suddenly stopped. Showing offline when attempting to access the device from a laptop connected to the Orbi wifi.
Ch313 wrote:
Yes had been working correctly for some time and suddenly stopped. Showing offline when attempting to access the device from a laptop connected to the Orbi wifi.
Thanks. UPnP and Port Forwarding are not relevant to access from the local LAN. They are methods to allow access remotely from the internet.
- Manual Port Forwarding is when the administrator tells the router, "Forward this specific port (or range of ports) to this particular IP address on the LAN.
- To make the process more convenient, routers leverage UPnP to allow servers on the network to set up port forwarding rules themselves. See page 87 of the User Manual: https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf
This sounds like an issue with the MyCloud rather than with the WiFi router.
- Ok will try WD support. Thanks!