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Forum Discussion
AmCovi2021
Sep 23, 2021Follower
RBR850 v4.6.3.16_2.0.51 constant disconnect and reconnect
Woke up to a solid magenta light on my Orbi. I updated the firmware and have restarted it twice. The orbi connects to the internet and I have a good WiFi signal then it drops back off. My wired co...
Sedulity
Sep 24, 2021Guide
I am having the same issue. Havent run into any problems in the last 30 days. RBR850 is in AP mode, router is currently online. It is strange that the issue is only occuring for this device while the orbi is put into AP mode (which is required for my current internet setup). I have only had this problem since the last automatic update (Running (4.6.3.16_2.0.51) as well).
- FURRYe38Sep 24, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
Sedulity wrote:
I am having the same issue. Havent run into any problems in the last 30 days. RBR850 is in AP mode, router is currently online. It is strange that the issue is only occuring for this device while the orbi is put into AP mode (which is required for my current internet setup). I have only had this problem since the last automatic update (Running (4.6.3.16_2.0.51) as well).
- SedulitySep 24, 2021Guide
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
Sedulity wrote:I am having the same issue. Havent run into any problems in the last 30 days. RBR850 is in AP mode, router is currently online. It is strange that the issue is only occuring for this device while the orbi is put into AP mode (which is required for my current internet setup). I have only had this problem since the last automatic update (Running (4.6.3.16_2.0.51) as well).
Yes, multiple factory resets were already performed this morning. After the resets the issues persisted only while the RBR850 devices were in AP mode. Logging in and switching back to router mode fixed the constant disconnects from all other appliances. I would like to restore my network to its original configuration where the RBR850 is in AP mode. No changes were made to upstream appliances and there also weren't any updates pushed to them. I have kept the same network configuration with the Orbi devices for the last ~1-2 years so it seems a little odd my work from home setup gets broken from 1 update.
- FURRYe38Sep 24, 2021Guru - Experienced User
Since you have a upstream router, you can do this and revert back to v3 if you like:
NOTE: Have the prior RBS and RBR FW files already downloaded to your PC.
Downgrade the RBS FIRST. You don't have to do this on the RBS.
This is only needed on the RBR when lastly downgrading back to v3.
https://community.netgear.com/t5/Orbi-AX/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2130584/highlight/true#M18586
Sedulity wrote:
FURRYe38 wrote:
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
Sedulity wrote:
I am having the same issue. Havent run into any problems in the last 30 days. RBR850 is in AP mode, router is currently online. It is strange that the issue is only occuring for this device while the orbi is put into AP mode (which is required for my current internet setup). I have only had this problem since the last automatic update (Running (4.6.3.16_2.0.51) as well).
Yes, multiple factory resets were already performed this morning. After the resets the issues persisted only while the RBR850 devices were in AP mode. Logging in and switching back to router mode fixed the constant disconnects from all other appliances. I would like to restore my network to its original configuration where the RBR850 is in AP mode. No changes were made to upstream appliances and there also weren't any updates pushed to them. I have kept the same network configuration with the Orbi devices for the last ~1-2 years so it seems a little odd my work from home setup gets broken from 1 update.