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Forum Discussion
cmoccari
Sep 09, 2020Aspirant
RBR850 WAN status
Just switch from a Ubiquiti setup to the Orbi 6 RBR850. Gigabit Fiber connection, with a CAT6 cable going from the fiber modem to the Orbi router, but I'm only seeing 100M/Full for the WAN port statu...
cmoccari
Sep 09, 2020Aspirant
Thanks for the reply.
I'm on the latest firmware: V3.2.16.6_1.4.4
ONT is Adtran 401.
I've tried swapping CAT6 cables between the ONT and the Orbi router, and I'm still seeing 100M/Full for the WAN port.
FURRYe38
Sep 09, 2020Guru - Experienced User
What happens if you connect a PC to the ONT directy. Do you see 100Mb or 1000Mb?
Has a power OFF of the RBR and RBS for 30 seconds since last FW update been performed?
- cmoccariSep 09, 2020Aspirant
So going directly from the ONT to a gigabit switch, I'm getting 1000M. So it's not the ONT. I'm getting 100M on the Orbi WAN port going direclty to the ONT and also going to the gigabit switch.
Is there a way to force 1000M on the Orbi? Why would it be auto-negotiating 100M?
- FURRYe38Sep 09, 2020Guru - Experienced User
What is the mfr and model# of this swtich?
Sounds like the WAN port on the RBR is faulty. I would try another Orbi AX system and see if the problem continues or not. I hope not.
- cmoccariSep 10, 2020Aspirant
It's a Ubiquiti gigabit switch from my old setup. I am fairly certain that I have a bad WAN port on the Orbi. Going to return the thing to Amazon.