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EvenMag's avatar
EvenMag
Aspirant
Oct 31, 2023

RBR850 with RBS850 How to move 2.6 device from router to satellite

My Skybell doorbell regularly goes on/offline.  The modem/router is in the lower level in a utility room which cannot be relocated so I moved the Orbi satellite to within 3' of the doorbell.  It will not connect with the satellite, only the router and it is too far away for this device to be stable.  I have changed the "transmit power control" for 5ghz to 25% to force it to connect to the satellite and  everything close to it does, but not the doorbell.   How can I force this to use the satellite?

8 Replies

  • Try turning down the power output of the RBRs 2.5Ghz wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

    This may help steer the camera to the closer RBS signal.

     

    Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

    • EvenMag's avatar
      EvenMag
      Aspirant

      Try turning down the power output of the RBRs 2.5Ghz wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

      This may help steer the camera to the closer RBS signal.

                  Tried that.

       

      Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

                  Will Try this

       

      How many RBS are deployed?   One
      What is the size of your home? Sq Ft?   2 floors with 2,000 ft each floor
      What is the distance between the router and  satellite(s)? 30 feet or more is recommended in between RBR and RBS️ to begin with depending upon building materials when wired or wirelessly connected. About 35 ‘
      https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌

      Reducing the power on the Orbi router resulted in most of the devices on the first floor connecting to the satellite except the doorbell.  I positioned the satellite about 3’ from the doorbell on the inside of the house, of course.

       

      • CrimpOn's avatar
        CrimpOn
        Guru

        One of the "last resort" sort of solutions is to deploy a WiFi extender with a unique name (SSID) and set the doorbell to connect to that WiFi system    WiFi extenders are available on Amazon for under $30.  (some even under $20 - such as the TP-Link REE220)  If the extender connects to the Orbi at 5G and creates a 2.4G network called "MySky", for example, the doorbell can be forced to use the extender because it is the only WiFi access point offering that name.

         

        Doorbells can have "issues" with WiFi because they sometimes are surrounded by lots of wood framing and even brick walls.


  • EvenMag wrote:

    My Skybell doorbell regularly goes on/offline


    It would be useful to know which Skybell product this is:

    https://support.skybell.com/hc/en-us/articles/4424692988685-What-SkyBell-Do-I-Have- 

     

    The Skybell web site is not particularly friendly about sharing the WiFi specifications of their products.  For example, the setup instructions for Android never mention anything about which WiFi bands are supported (2.4G and 5G)

    https://support.skybell.com/hc/en-us/articles/360003105812-Syncing-the-SkyBell-Android- 

    If the doorbell uses only 2.4G, then changing the transmit power on 5G would have no effect on the doorbell.

     

    Can you please locate a reference to what WiFi is supported by your doorbell?

    Thanks