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Forum Discussion

miller1975's avatar
Sep 28, 2021

RBR850 wont connect to satellite in AP mode

I have an RBR850 & RBS850 configured in AP mode and I am having some issue

 

When I check for new firmware it tells me there is no internet access so I manually upgrade (when I remember)

 

I have upgraded from version 3.4 to 4.6.3.16 now when I am in AP mode the satellite wont sync at all, if I change it to router mode it will sync but when I go back to AP it losses it.

 

I also had it setup as ethernet backhaul but now when using ethernet it works but shows the ORBI19 SSID and I use a custom one so they don’t match


I have read quite a few posts with similar issues but I am yet to find a solution

8 Replies

  • Yup, I too have been having the same issue since 4.6.3.16 was automatically pushed to my RBR850 router + 3 RBS850 satellites over a week ago.

    I had been using the router in AP mode and woke up one morning only to notice that all WiFI devices would not hold their connection with the SSID with constant drops and reconnects. When I switched it back to router mode, it works fine but I don't want and cannot use it as such because I already have a router and this really impact operations in my network.

     

    I have tried to no avail the recommended solution in the response and turned off (power off by disconnecting power source) the RBR and the 3 RBS for over 12 hours. One interesting I noticed is that every time it is in AP mode, it seems to also broadcast the default guest SSID  set on the RBR even though I turn off and never configure guest SSID on the RBR.

     

    This FW is simply faulty and bad. It should not take all this throubleshooting effort by the community to try to address issue caused by a faulty firmware produced by Netgear. Also, why push the firmware automatically without user's consent??

    I work in a software organization and understand that software is never perfect but at a minimum, Netgear should provide an update and let their customers know about the issues with this FW and provide rollback steps to put us back on a stable FW.

    • FURRYe38's avatar
      FURRYe38
      Guru

      NOTE: Have the prior RBS and RBR FW files already downloaded to your PC. You'll need to perform this on each RBS first, then RBR lastly.
      https://community.netgear.com/t5/Orbi-AX/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2130584/highlight/true#M18586
      Follow normal Manual FW update process to select the v3 FW file.

       

      On your host router, block any FW udpates using the following:

      Keyword Block set to "Always"

      b. Add the following key words:
      http.fw.updates1.netgear.com

      updates1.netgear.com


      jjeune wrote:

      Yup, I too have been having the same issue since 4.6.3.16 was automatically pushed to my RBR850 router + 3 RBS850 satellites over a week ago.

      I had been using the router in AP mode and woke up one morning only to notice that all WiFI devices would not hold their connection with the SSID with constant drops and reconnects. When I switched it back to router mode, it works fine but I don't want and cannot use it as such because I already have a router and this really impact operations in my network.

       

      I have tried to no avail the recommended solution in the response and turned off (power off by disconnecting power source) the RBR and the 3 RBS for over 12 hours. One interesting I noticed is that every time it is in AP mode, it seems to also broadcast the default guest SSID  set on the RBR even though I turn off and never configure guest SSID on the RBR.

       

      This FW is simply faulty and bad. It should not take all this throubleshooting effort by the community to try to address issue caused by a faulty firmware produced by Netgear. Also, why push the firmware automatically without user's consent??

      I work in a software organization and understand that software is never perfect but at a minimum, Netgear should provide an update and let their customers know about the issues with this FW and provide rollback steps to put us back on a stable FW.


       

      • daanjj's avatar
        daanjj
        Aspirant

        The advice here does not work for me. I blocked these 2 URL's on my RBR850 but the router and satellite are still able to check for updates. So I assume they can also download and install updates.

         

        Does anybody have advice for me how to block these checks so I can effectively disable auto-update?