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Forum Discussion
RBR850 won't talk to modem
Brand new ORBI 6 router creates a great network with two satellites. Multiple devices connected to router and satellites. Alas - no internet. The RBR850 router will not communicate with my Genexis Hy...
scottgarrett wrote:Is there any reason why WiFi 6 should require different settings on my Genexis (which I believe to be non-user-configurable)?
No reason.
Ensure your CAT5E cable between the modem and the router is a fully fledged one with eight strands/four pairs so the GbE negotiation can work. Temporary workaround to overcome the very rare GbE auto negotiation issues is to loop in a simple non-managed Gigabit Ethernet switch.
Thanks I have changed the cable to one I know to be of high quality. No difference. I have now put the ORBI network into AP mode and it has accessed the internet and is communicating with satellites. I also seem to have a guest n/w which I had thought was not possible in AP mode. So for the moment I'm happy with it...
Christian_R suspect a WAN/Internet GbE port interoperability issue - not the first one on thee devices.