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Forum Discussion
RBR850/RBS850: device does not connect to wired satellite, even it is next to it
I have one RBR850 and two RBS850. One RBS850 is wireless connected to RBR850 (A) One RBS850 is wired connected to RBR850 (B) I have 24 devices connected, but none of them connected to B. If I ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
What CAT# LAN cable is used between the RBS an RBR?
Is the RBR and RBS thats ethernet connected directly beind the RBR or is there a LAN switch in between?
What Firmware version is currently loaded?
V4.6.14.3
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Technicolor TC4400, service is 1G down/50Mbps up
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Yes, good quality Cat 6
What is the size of your home? Sq Ft?
3000
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
N/A since I am using wired connection
What CAT# LAN cable is used between the RBS an RBR?
Cat 6
Is the RBR and RBS thats ethernet connected directly beind the RBR or is there a LAN switch in between?
Directly.
Strange thing is, I was actually upgrading from RBK50 (2 satellites) to RBK853. Everything is the same, routers and satellites were placed where the old device were placed, right after I replaced all orbi devices, my mac and linux both got around 600mbps speed. Then, after about 20 or 30 minutes, they both were down to 50Mbps. Both connected to 2.4G. (my mac and linux stayed at the same location before and after the swap).
Also, want to mention, even with my RBK50 kit, wired satellite never get any device connected.
I think I know why.
This is due to Orbi's bug. If a satellite is wired connected to the router, any clients connected to that satellite will be displayed as wired connected to the router, hence you will see nothing is connected to the router from that satellite.
This bug is still not fixed in the latest firmware.
Now another problem, I know my satellite is wired connected to the router, and my devices are connected to the wired satellite, but in the webui, it shows only 1 satellite (my wireless one), and in the details page it also shows the wired satellite is not available (but it is).
Can you guys fix this bug?
Is the RBS ethernet connected directly behind the RBR or is there a LAN switch or any in wall cabling in between them?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Set the RBS wirelessly first. Make sure it connects wirelessly and test some devices connecting to it while it's wirelessly connected to the RBR. Then try ethernet connected to the RBR.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System