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Forum Discussion
brisk5181
Sep 16, 2023Tutor
RBR850/RBS850: device does not connect to wired satellite, even it is next to it
I have one RBR850 and two RBS850. One RBS850 is wireless connected to RBR850 (A) One RBS850 is wired connected to RBR850 (B) I have 24 devices connected, but none of them connected to B. If I ...
FURRYe38
Sep 17, 2023Guru - Experienced User
Is the RBS ethernet connected directly behind the RBR or is there a LAN switch or any in wall cabling in between them?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Set the RBS wirelessly first. Make sure it connects wirelessly and test some devices connecting to it while it's wirelessly connected to the RBR. Then try ethernet connected to the RBR.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System