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Forum Discussion
RBR850/RBS850 multiple problems since the firmware 7.2.6.31 update
I have the RBR850 router with (5) RBS850 satellites (large property). My devices are set for the firmware updates to happen automatically which doesn't appear to work correctly. Based on this recen...
Users have posted seeing issues with v.31. Even after troubleshooting was exhausted. So we recommend to downgrade back to v.21 on the RBS first then RBR lastly. Factory reset and setup from scratch. Disable the auto update check on the RBR, then you'll be good. v.21 is most stable version.
Thanks for the feedback. If that is the option I end up needing to take, I will never buy Netgear again. This update and the previous update were VERY disruptive. If a restaurant, an airline, or other provider screwed up this bad with this kind of disruption/failure, I would at least get a meal or flight comp....what is Netgear doing to compensate it's customers that spent several hundreds or thousands of $$$ on a product that they SCREW UP with a crappy update that makes our smart homes effectively shutdown. INEXCUSABLE!
Not the first time.
v.21 was beta tested by others outside of internal testing and got good results. v.31 was not tested in beta so, thus failed.
Long history of failures we've been trying to help avoid. 🙄
Airlines and restaurants are not going to be using home class systems.
Good luck.