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KMDonlon's avatar
KMDonlon
Virtuoso
Jun 10, 2020
Solved

RBR852 - App started showing an additional satellite??

I am reposting this here as I have had zero input in the Orbi app forum, wondering if anyone else has noticed this..... This is a recent issue, the Orbi app is showing an additional satellite that ...
  • KMDonlon's avatar
    KMDonlon
    Jun 27, 2020
    Finally solved the mystery satellite issue in my Orbi app. Had time to do a complete factory reset and set everything back up from scratch. I believe my back up config file imported something corrupt and caused the issue of the "satellite-2" showing that was never there.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 28, 2020

What browser do you use to manage and save the config file? 

KMDonlon's avatar
KMDonlon
Virtuoso
Jun 28, 2020
All done on my Android mobile using mobile Chrome.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 28, 2020

    You may want to use a wire/wireless PC and a different brower. IE11, FireFox or Opera to save off backup configurations. Possible the mobile device and or Chrome could be introducing problems.