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Forum Discussion
KMDonlon
Jun 03, 2020Virtuoso
RBR852 - Device Names Not Restored from backup file
Just recently did a reset of my system, I restored all my saved setting from a saved back up. All went well except none of my device names were there in the attached devices page. Just the defaults ap...
FURRYe38
Jun 03, 2020Guru - Experienced User
Was the backup config file from the current version of FW or from a prior versoin?
KMDonlon
Jun 03, 2020Virtuoso
Good question, the back up config file was from the current firmware version. I set it up from scratch, saved a back up and reset again and loaded the back up. Did this twice to be sure before reporting it here.
- FURRYe38Jun 03, 2020Guru - Experienced User
Ok. Something I would get in contact with NG support about and let them know. Reference this forum thread as well.
- KMDonlonJun 03, 2020VirtuosoI am sure they will see this thread and make a note of it for the engineering team. Thanks
- FURRYe38Jun 03, 2020Guru - Experienced User
I would open a support ticket so it makes someone review. We have no idea if it's seen of if it's taken to task so the best way to ensure NG gets this is to open a support ticket. Or send one or both moderators a PM.
Thank you.