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Forum Discussion
rr20552
Dec 23, 2020Apprentice
RBR852 - Problems with SkyQ
Hi, Having just installed a RBR852 I’m having problems with my main SkyQ box remaining connected to the Orbi. My understanding is that it connects via 2.4Ghz. The initial connection seems fin...
rr20552
Dec 23, 2020Apprentice
Thanks for the reply.
What Firmware version is currently loaded? V3.2.16.22
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Around 30ft. All other devices are fine and I am getting 350Mbps (max isp) from the satellite.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz.
Tried them all already.
Any Wifi Neighbors near by? If so, how many? Nothing worth noting.
Try setting CTS values to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
Set CTS to 2347 rebooted Router and Satellite made no difference.
What Firmware version is currently loaded? V3.2.16.22
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Around 30ft. All other devices are fine and I am getting 350Mbps (max isp) from the satellite.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz.
Tried them all already.
Any Wifi Neighbors near by? If so, how many? Nothing worth noting.
Try setting CTS values to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
Set CTS to 2347 rebooted Router and Satellite made no difference.
FURRYe38
Dec 24, 2020Guru - Experienced User
Might try to see if the device connects better with out the RBS being online and see if it keeps connected to the RBR only.
Also try disabling AX mode on the RBR as well and see...
- rr20552Dec 25, 2020ApprenticeThanks for the reply.
Is there a way to specifically disable AX or do I just untick the Enable WMM box?