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Forum Discussion
RBR853 and MyQ Integrated Camera
I currently have Liftmaster / Chamberlain Smart Garage Door Openers with Integrated Cameras. These connect to the MyQ App for the smart device control and for the camera/video viewing. I have th...
slane01 wrote:
How do I verify that the TCP/UDP ports are open and available? I do not have any port triggering/forwarding setup, nor do I have any ports blocked.
This is the issue. Chamberlain says that ports must be forwarded through the router to the camera and you have not done so.
By default, all ports are "blocked" unless the customer specifically uses the web interface to unblock them. This is done on the Orbi web interface, Advanced Tab, Security Menu. All ports are blocked because you did not forward any.
I confess to being surprised by this requirement. My Wyze and Reolink cameras do not require any ports to be forwarded in order to view camera recordings or live video. When a port is forwarded, it can forward only to a single IP address on the LAN. That means only one MyQ camera can exist. ( maybe no customer ever purchases more than a single MyQ camera? not even one customer... ever!)
Usually, Universal Plug N Play (UPNP) is enabled by default on most routers, which might explain why most devices work fine out of the box, but if the device does not utilize the UPNP protocol to tell the router which ports it needs to open, or if you have turned it off, that might explain why you have the issue. My myQ garage door opener has not had an issue, but not sure if that is the same as with the camera model that you mentioned.