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Forum Discussion
Beantowm111
Apr 04, 2023Apprentice
RBR860 - Satellites not showing as connected
I have an RBR860 with 3 satellites that were working great. Today I noticed that in my app the satellites all appear as offline but are still transmitting fine. I went into the web interface for each ...
- Apr 05, 2023A second reboot of router solved problem. I guess maybe there was some kind handshake issue. Thank you for the response!
michaelkenward
Apr 05, 2023Guru - Experienced User
Beantowm111 wrote:
I have an RBR860 with 3 satellites that were working great. Today I noticed that in my app the satellites all appear as offline but are still transmitting fine. I went into the web interface for each satellite and they show all connected.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi Mesh Systems - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.