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Forum Discussion
RBR860 connected devices lose internet but remain connected
Hi All... I have and RBR860 connected to Cox cable with Gig speed. The router has an excellent connection to the internet and that never changes or drops. That part seems very stable and fast. ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
How many RBS are deployed?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What security modes are you using?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router? ️
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.