NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBRE960 - Intermittent Connectivity Issues
I have two (2) Proxmox hosts. Each host is connected to my network (172.20.73.0) via a wireless NIC (I tried wired and had the same problem) and I am using NAT and MASQUERADE. On each Proxmox host, I...
If I understood support correctly, they are having a known issue with the RDP protocol on the RBRE series. Engineering is working on a fix; however, the agent was not sure of the ETA. The best guess is Q1 of 2024.
I am going to return this system and stick with the ASUS ZenWiFi Pro XT12. It has worked flawlessly, is much more feature rich (much better software), and, about half the price of the Orbi system.
I will say I do appreciate Netgear products and cannot speak negative about the company. I had great success with my RBR50 system, as well as, many other Netgear products over the years. Support and engineering from Netgear on this issue was quite good. I didn't spend much time in lower levels nor did I have to repeat my story repeatedly. The team worked very collaboratively with me and were always extremely polite and calm.
I ordered an ASUS ZenWiFi Pro XT12, system and it arrived today. I have it all set up, and so far, I am not experiencing the SSH and RDP connection problems. Everything is working flawlessly. I am going to continue to test it over the next few days and run some network packet captures. I can say this system is much more advanced and customizable; the software is lightyears ahead of the NetGear Orbi systems.
I think my problem with the Orbi is either a firmware bug, or I agree, possibly a hardware issue. At this point, I do not know if I feel like continuing to work the issue; especially since the ASUS system is so much better.
If I understood support correctly, they are having a known issue with the RDP protocol on the RBRE series. Engineering is working on a fix; however, the agent was not sure of the ETA. The best guess is Q1 of 2024.
I am going to return this system and stick with the ASUS ZenWiFi Pro XT12. It has worked flawlessly, is much more feature rich (much better software), and, about half the price of the Orbi system.
I will say I do appreciate Netgear products and cannot speak negative about the company. I had great success with my RBR50 system, as well as, many other Netgear products over the years. Support and engineering from Netgear on this issue was quite good. I didn't spend much time in lower levels nor did I have to repeat my story repeatedly. The team worked very collaboratively with me and were always extremely polite and calm.
Thanks for letting us know.
Good Luck.
