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Forum Discussion
NegatedVoid
Mar 17, 2022Aspirant
RBRE960 - IoT network doesn't show up
Hey, I've setup a Orbi RBRE960 with two satellites. It updated to the latest firmware (V6.0.3.85_3.1.15), and I enabled the "IoT network" on a unique SSID. It's set to "WPA2-Personal" and "2.4Ghz an...
- Mar 22, 2022
A factory reset seems to have sorted it out, and the IoT network is broadcasting now (with the exact same settings as before).
Kindof a huge pain to have to factory reset it and reconfigure everything, but at least it's working.
TC_in_Montana
Mar 17, 2022Virtuoso
Can other devices see that SSID (PC, Phone, etc). If so, the SSID is broadcasting.
I have several IOT devices (plug, cameras, etc) that are accessing my IOT band; however they had to be re-setup - they just did not move over.
As CrimpOn stated, it would help to know what devices you are trying to use.
I have found that sometimes some IOT device setup doesn't work well when both the 2.4GHz and 5GHz bands use the same SSID. It's usually the setup program that is causing the issue.
What you may want to try is setting your IOT band to 5GHz only and setting up the IOT devices that can see 5GHz, then changing up the IOT SSID to broadcast 2.4GHz only and setting up the IOT devices that only see 2.4GHz, and then setting your IOT band to broadcast on BOTH, and they all should connect. Please note that while doing the setup, you will probably need to drop and reconnect your phone to the IOT band when doing the 5G, then drop and reconnect when doing the 2.4G to insure your phone is on the proper band while setting the devices up.
NegatedVoid
Mar 17, 2022Aspirant
The SSID is "WhyFly-IoT" (it was automatically generated based on my usual network name it seems).
I've restarted the equipment, yes.
By "None of my devices", I mean both IoT devices and regular ones - my phone, my wife's phone, my chromebook, none of those see the IoT SSID either. All of these devices are connected to the regular "WhyFly" main SSID without issues.
- CrimpOnMar 17, 2022Guru - Experienced User
Following through the instructions beginning on page 57:
https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
I noticed one tiny detail that has bit me in the (you know where) many times over the years.
I tend to fill in the blanks and then 'move on' to something else without clicking the Apply button. It's not that I'm careless, but.... (well, I am careless).
- FURRYe38Mar 17, 2022Guru - Experienced User
What happens if you just input IoT alone?
Checked mine and IoT is broadcasting.
If changing the SSID doesn't fix this, I would manually download the RBRs FW file and us MS Edge to re-load it on to the RBR. After the RBR is back to ready, use the Advanced tab/Administration/Backup/ERASE button and reset the RBR and setup from scratch. I would leave the SSIDs all default. When you get to the home screen go in and enable the IoT radio and don't change the default SSID name, just leave it. Set WPA2 and AES and apply the enable change.
Check to see if the default IoT name is seen on any wifi device...Let us know.
NegatedVoid wrote:
The SSID is "WhyFly-IoT" (it was automatically generated based on my usual network name it seems).
I've restarted the equipment, yes.
By "None of my devices", I mean both IoT devices and regular ones - my phone, my wife's phone, my chromebook, none of those see the IoT SSID either. All of these devices are connected to the regular "WhyFly" main SSID without issues.
- Mikey94025Mar 18, 2022Hero
Verify that the "Enable IoT network" checkbox is checked on orbilogin.com's Advanced tab?
Let's also check some basic wireless info. On orbilogin.com's Wireless tab, what does Wireless Settings show? On my AXE system it says:
WIRELESS SETTINGS (GENERAL) Region North America 2.4 GHz Channel 1 2.4 GHz Wireless mode: Up to 400 Mbps 5 GHz Channel 36 + 40(P) + 44 + 48 5 GHz Wireless mode: Up to 2402 Mbps 6 GHz Channel 65 + 69(P) + 73 + 77 + 81 + 85 + 89 + 93 6 GHz Wireless mode: Up to 4804 Mbps - NegatedVoidMar 18, 2022Aspirant
Here are my settings, both in the app and the web interface - the structure looks a bit different than yours.
I'm going to try the factory reset option, i'll report back later today