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NegatedVoid's avatar
NegatedVoid
Aspirant
Mar 17, 2022
Solved

RBRE960 - IoT network doesn't show up

Hey, I've setup a Orbi RBRE960 with two satellites. It updated to the latest firmware (V6.0.3.85_3.1.15), and I enabled the "IoT network" on a unique SSID. It's set to "WPA2-Personal" and "2.4Ghz an...
  • NegatedVoid's avatar
    NegatedVoid
    Mar 22, 2022

    A factory reset seems to have sorted it out, and the IoT network is broadcasting now (with the exact same settings as before).

     

    Kindof a huge pain to have to factory reset it and reconfigure everything, but at least it's working.

Mikey94025's avatar
Mikey94025
Hero
Mar 18, 2022

Verify that the "Enable IoT network" checkbox is checked on orbilogin.com's Advanced tab?

 

Let's also check some basic wireless info.  On orbilogin.com's Wireless tab, what does Wireless Settings show?  On my AXE system it says:

WIRELESS SETTINGS (GENERAL)
 
RegionNorth America
 
2.4 GHz Channel1
 
2.4 GHz Wireless mode:Up to 400 Mbps
 
5 GHz Channel36 + 40(P) + 44 + 48
 
5 GHz Wireless mode:Up to 2402 Mbps
 
6 GHz Channel65 + 69(P) + 73 + 77 + 81 + 85 + 89 + 93
 
6 GHz Wireless mode:Up to 4804 Mbps
NegatedVoid's avatar
NegatedVoid
Aspirant
Mar 18, 2022

Here are my settings, both in the app and the web interface - the structure looks a bit different than yours.

I'm going to try the factory reset option, i'll report back later today

 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 18, 2022

    What happens if you set just IoT? Still nothing? 

    Do you have a WiFi analyzer on a Pad or phone that you can use to look at wifi signals? 

  • TC_in_Montana's avatar
    TC_in_Montana
    Virtuoso
    Mar 18, 2022

    NegatedVoid 

     

    Exactly the way mine is set up, and it's working great.

     

    Can you run something line WiFiAnalyzer or go to the WiFi Analytics in the Orbi app, scroll over to Network Status, and see if that SSID is even broadcasting?

     

    If it is not broadcasting, then you may have a bad unit.   

     

    I am not sure how long you have had the 960s.  If a bad unit, you may need to return and get a new unit or contact NG support for an RMA.

     

    If it is broadcasting, then it's something else - and hopefully we can figure it out. 

    • NegatedVoid's avatar
      NegatedVoid
      Aspirant
      Mar 22, 2022

      A factory reset seems to have sorted it out, and the IoT network is broadcasting now (with the exact same settings as before).

       

      Kindof a huge pain to have to factory reset it and reconfigure everything, but at least it's working.