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Forum Discussion
RBRE960 and No-IP / Port Forwarding
Hello all - I switched today from an ASUS mesh router system to Orbi. Since switching, none of the PCs on the network that run NO-IP's Dynamic Update Client have been able to connect to their...
jbpike wrote:Client have been able to connect to their hosts. I click the "edit hosts" button and nothing opens. I am not having this issue on PCs that are outside of this network, so I assume something in the Orbi settings are preventing this from working.
I don't think that your Orbi (router) can break the Windows updater client's "edit hosts" button. Have you tried uninstalling and reinstalling the No-IP client? I installed the client after my Orbi was setup and it works fine, i.e., the Edit Hosts button brings up the dialog where I have a single DDNS entry name. Also check that the client has the correct No-IP website credentials (perhaps logout/login again to reset it) and also that the website correctly shows your DDNS entry.
- I uninstalled and reinstalled the client right away, and still had the same issue. I downloaded it on a new pc on the network and had the same issue. I double and triple checked logins, all are correct and logged in… then I swapped the orbi router out for my old one and immediately the edit hosts dialog popped up when I clicked edit hosts. There’s definitely got to be something about the orbi router preventing it from working properly. It’s the only variable that changed. 😕
jbpike wrote:
There’s definitely got to be something about the orbi router preventing it from working properly. It’s the only variable that changed. 😕Swapping out a router changes a lot of things in your home network, on your PC, etc. No doubt it's preventing the DUC client to behave weirdly, but it doesn't mean there's some Orbi setting to fix it.
The DUC client has a Tools... Logs... Graphical Client Log that does something when I press Edit Hosts. What does yours show? There might be a clue or error message there explaining why the client is behaving weird. Mine shows:
5/6/2022 7:12:00 AM: Retrieving settings.php as C3A41239197
5/6/2022 7:12:01 AM: Retrieving host-actions.php?action=domlist as C3A41239197I've pulled the logs and mine is just a repeating line of the "retrieving settings" command, I don't get the "retrieving host-actions" portion - the main client UI says "error" in red at the bottom, but there's nothing in the either of logs to indicate a specific error or provide more info.
I've started a ticket with the DUC team at No-IP as well with log information.