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Forum Discussion
RBRE960 constantly disconnects/connected with out internet
Has anyone had any success resolving this issue? It is beyond frustrating and there are many posts relating to it so clearly it is an issue with netgear not our networks. Having to turn down power an...
I am also have the same issues with constant disconnects on devices. Some of the time, devices refuse to connect and I need to restart the router then they connect right away. I have tried a complete reset of the router and same issues persist.
On cell phones, we are also seeing Invalid Password errors when connecting. The phone will get booted then can't connect again until you reselect the Wifi.
Exact same as mine! Support refusing to respond to my emails about the issue now, I expect waiting for my free support period to end. The community here informed me on another thread that the issue is with my WiFi adapters in 3 laptops that are less than 2 years.
I have now reverted to my old linksys system and I am happy again but ÂŁ1500 poorer as a result. I will try again on the new firmware if it ever comes.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What brand and model are the wifi adapters on the laptops? Be sure these have updated drivers...
Is it only these devices that exhibit this problem?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡How many RBS do you have deployed?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?Is the IoT and Separate 6Ghz SSID enabled on the RBR?
