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Forum Discussion
RBRE960 Devices do not stay connected to closest/best satellite.
TLDR Devices do not stay connected to the closest/best node causing a noticable wifi performance drop. Over time, devices appear to migrate to the weakest node signal rather than the strongest. Inve...
30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
I just returned my system after wasting hours and having computer experts repeatedly help me waste my time. I just set up my old orbi with just the one satellite and my security system is working fine. I had purchased the new system thinking it would give my system a further range. The two satellites just kept stoped working and or gave a poor back haul inidcation which in turn would shut down the security system. The old one works 10xs better than this new one that runs 1400. . If you check Cnet this system is not even listed in their top ten. After watching paid professinals try to fix this problem I assumed I had a lemon.
arlogo wrote:I just returned my system after wasting hours and having computer experts repeatedly help me waste my time.
I probably should have done this. I have to reboot the system every morning in order to keep roaming wireless devices connected to the network.
My thinking was that there was no possible way Netgear would not fix this in a future FW update -- I apparently was wrong. I also responded to a Netgear survey solicitation to give feedback -- I was not selected. The system I purchased was ~$1,600 and is useless as a mesh network (nearly all devices end up connected to the main router and not the satellites).
960 buyers beware.
Id either return the system and get another or make contact with NG support. Possible problem at the RBS that needs to be reviewed.