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Forum Discussion
JaxSully
Jul 07, 2023Guide
RBRE960 devices stop connecting
I have read several threads and this specific issues doesn't not seem to be covered. I have a RBRE960 with 2 Sats. They are the appropriate distance apart and I used MoCa to backhaul the connections...
FURRYe38
Jul 07, 2023Guru - Experienced User
What is the size of your home? Sq Ft?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
JaxSully wrote:
I have read several threads and this specific issues doesn't not seem to be covered. I have a RBRE960 with 2 Sats. They are the appropriate distance apart and I used MoCa to backhaul the connections. I am running transmit power of 50% on all devices. I have roughly 53 devices connected either via Wifi or Wired.
There are times when my Xfinity connection goes out and basically the RBRE960 goes sideways. When the internet comes back up and the RBRE960 reconnects all of the sudden it will drop more than half the Wifi connections. Some devices like my iphone will connect but it will say no internet access, or the phone won't connect at all. The last time I did this - no matter how many times I rebooted the RBRE960 I eventually had to do factory reset. Even when I did that I could not use the same SSID, the devices just would not connect - even with a new password.
It just happened again today and I am at the end of my rope as it is a pain having to redo 40+ devices.
Does anyone have any suggestions?
Thanks - JAX